RIFT Actuators Ltd (“RIFT”, “we”) is committed to protecting your privacy. This policy explains how we use personal information collected through riftactuators.com.
Information we collect
When you submit an enquiry we collect the details you provide — typically your name, company, email address, phone number and information about your application. We also collect limited technical data (such as pages visited) to keep the website secure and working.
How we use it
We use enquiry information to respond to you, provide quotations and technical support, and keep records of our correspondence. Our lawful basis is our legitimate interest in responding to business enquiries, or steps taken at your request before entering into a contract.
Sharing
We do not sell personal information. We may share it with service providers who host our website and email systems, or with RIFT-authorised distributors where you ask us to, under appropriate safeguards.
Retention
We keep enquiry records for as long as needed to respond and for reasonable business record-keeping, after which they are deleted.
Your rights
You can ask to access, correct or delete your personal information, or object to its use, by emailing sales@riftactuators.com. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Contact
RIFT Actuators Ltd, Unit 6-7, 11-15 Francis Ave, Bournemouth BH11 8NX, UK · sales@riftactuators.com · +44 (0) 1202 162457